German business newspaper Handelsblatt writes
about a recently published survey which reveals that over 80 per cent
of the biggest European companies are using social networks and tools
like Wikipedia to manage their reputation.
This confirms my observation that over the last 12 months (nearly) all
companies have finally realized the power of the Social Web. And
although some people may still think the web offers great opportunities
to save money - it is more the ability to target certain user groups
much more efficiently than ever before which really makes the web
interesting. The fact that Wikipedia rules in this research still seems
to indicate that the companies are still going for large audiences
rather than using the really Social factor in the "new" web.
So, still some wy to go for many it seems.
The survey, carried out by Swedish consultancy H&H, says that the
last 12 months have seen a steep increase in companies using social
networks to do their PR. The most popular platforms today are Youtube
(where many companies already have established their own video
channels), picture portal Flickr, presentation portal Slideshare and
Apple's audio platform iTunes. Surprisingly (or not), the top target
for online PR is Wikipedia though.
Interestingly the research also shows that 90 per cent of the analysts,
shareholders and business journalists contacted said they are
increasingly using these channels to gather information.
European Social Media PR leader is Siemens, followed by Vodafone and
BP. When asked about the quality provided by the ocmpanies, they rated
Deutsche Post as the leader.
And yes, here comes the country ranking (how we love it): Quality-wise
German companies are best in European Social Media PR, followed by
Finland and the UK. If ranked by quantity of Social Media usage France
is the leader followed by British and German companies.
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